Receiving both constructive criticism and positive feedback from our clients helps us to constantly improve our services. Thank you for taking a few minutes to complete our questionnaire—it means a great deal to us.
A.
Why did you choose James Dobney & Associates to perform the inspection?
We inspected a home you own
We have performed an inspection for you before
Our office staff's response to your telephone enquiry
Our ability to respond and book an inspection quickly and conveniently
Our informative brochure and/or website
Our
Yellow Pages
advertisement
Printed article, BCTV, radio show
Professional accreditation with CAHPI BC
Referral from:
B.
Please rate the following areas
    1 = poor, 5 = excellent
Home Reference Book and Report format and content:
1
2
3
4
5
Confidence in inspector's ability:
1
2
3
4
5
Inspector's communication skills:
1
2
3
4
5
Effectiveness of our office staff:
1
2
3
4
5
General satisfaction with James Dobney & Associates:
1
2
3
4
5
C.
Would you use James Dobney & Associates for your next inspection?
Yes
No
D.
How many inspection firms did you investigate to before choosing us?
E.
Was there anything about our service that you especially like?
F.
Was there anything about our service that you didn't like? What can we do better?
G.
Would you recommend our services to any of your friends and colleagues?
Yes
No
H.
Did you purchase the house?
Yes
No
I.
Have you had the opportunity to redeem any of the valuable coupons included in your
     Home Reference Book package? Please let us know which ones were the most useful.
J.
Please fill in the information below
Your Name:
Telephone #:
Email Address:
Inspection Address:
Inspector's Name:
Inspection Date:
K.
Are you willing to be a reference for others inquiring about our services?
Yes
No
Your comments, email address and/or name only would be used on our client comments page in the website, or in other marketing materials for promotion purposes. No personal information will be distributed to other parties.
©2008 James Dobney & Associates. All rights reserved.